Privacy Policy

Effective Date: October 2025

At OxyAccounting (https://oxyaccounting.co.za/), your privacy is important to us. We are committed to protecting the personal information of our users and ensuring transparency in how we collect, use, store, and share your data. This Privacy Policy explains our practices and compliance with South Africa’s Protection of Personal Information Act (POPIA).

1. Information We Collect

We may collect the following types of personal information when you use OxyAccounting:

  • Account information: Name, email address, phone number, business details
  • Payment information: Credit card or banking details processed securely
  • Usage data: Login times, pages accessed, and interaction with the platform
  • Cookies and tracking information: For analytics, performance, and site functionality

2. How We Use Your Information

We use personal information for the following purposes:

  • To provide, operate, and maintain the OxyAccounting platform
  • To process payments and send invoices or receipts
  • To improve our services and customize your experience
  • To communicate updates, offers, or support-related messages
  • To comply with legal obligations, including POPIA and tax regulations

3. POPIA Compliance

OxyAccounting is fully committed to POPIA compliance, ensuring that:

  • Personal information is collected lawfully and for a specific purpose
  • Users are informed about the collection and use of their data
  • Information is stored securely and only accessible to authorized personnel
  • Users can request access, correction, or deletion of their personal information
  • Personal information is not shared or sold to third parties without consent, except where legally required

4. Data Sharing and Third Parties

We may share personal information with:

  • Payment processors (e.g., banks, payment gateways) to complete transactions
  • Third-party service providers who help us operate the platform
  • Legal authorities when required by law

We ensure that any third party complies with strict confidentiality and data protection requirements.

5. Cookies and Tracking

Our website uses cookies and similar technologies to enhance functionality and analyze usage. You can adjust your browser settings to refuse cookies, but some features may not work properly.

6. Data Security

We implement reasonable technical and organizational measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction.

7. User Rights Under POPIA

As a user, you have the right to:

  • Request access to the personal information we hold about you
  • Request correction or deletion of inaccurate or outdated information
  • Object to the processing of your personal information
  • Withdraw consent where applicable

Requests can be sent to hello@oxyaccounting.co.za, and we will respond in accordance with POPIA timelines.

8. Retention of Personal Information

We act as a data operator under the Protection of Personal Information Act (POPIA) and process customer data only as instructed by the customer, who remains the responsible party. We retain personal information for the duration of the active subscription and for a limited period thereafter to allow account reactivation or data export. Unless otherwise required by law or to protect our legitimate interests, customer data is securely deleted or anonymised within ninety (90) days after account cancellation or termination. Customers are responsible for ensuring compliance with all record-keeping and data retention laws applicable to their business.

9. Changes to This Privacy Policy

OxyAccounting may update this Privacy Policy from time to time. The effective date at the top of this page will reflect the latest revision.

10. Contact Us

If you have any questions or concerns regarding this Privacy Policy or your personal information, please contact us:

hello@oxyaccounting.co.za
Cape Town, South Africa

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